Any inquiry or complaint regarding your bill may be addressed to Southwest Public Power District, Billing Department, PO Box 289, Palisade, NE 69040 or by calling 308-285-3295. A domestic subscriber has the right, prior to the disconnection date, to request a conference regarding any dispute over a proposed disconnection. Service will not be disconnected pending the conclusion of such conference.

Every morning at 8:29am CT Monday-Saturday beginning June 1st and running through September 1st (with the exception of holidays) KRVN will announce the length of the control days and the anticipated release time. For example, if it is code green, there is no control expected. If it is code red, control is expected. The early release spots will begin at one minute till the hour, every hour starting at 4:59 pm CT, only if there is an early release. The lastest updates will be available on our Twitter links listed on the Load Management Page.

Southwest Public Power District has a Net Metering policy that addresses SWPPD customers who wish to install renewable generation facilities on their respective services.

Nebraska Law now requires that electric utilities be notified in writing 10 days prior to when an oversized load is to be transported through the service territory. Failure to do so can result in a $1,000 fine.

We realize that our customers are busy and may not have time to call or stop by our office with questions or even to pay their bill. For that reason, we now offer many of our services online for your convenience. Our mission is to provide safe, low cost, reliable energy and other service to meet our customers' needs now and in the future.

SWPPD's goal is to keep you informed in the event of a major storm that impacts your electrical service. Outages cannot always be prevented. Storms, high wind, lightning, tree contact, contact by animals and vehicle accidents are some of the most common causes. Widespread outages caused by wind and ice storms take time to repair. Rest assured that our personnel will report to work any time of the day or night if the outage conditions require it. When our area is experiencing power outages, stay informed through our Facebook and Twitter pages.

Giving you more ways to stay connected to us anywhere you go. Our Mobile App is a convenient and secure way to access your customer information anytime. Try it today!